Frequently Asked Questions

How do I place an order?
Simply email us with your request and we will call you to confirm the order. We will need you to open an account with us so we will need to know your Company Registrations Number and VAT number.

What are the ranges of mattresses that you sell?
We sell many different types ranging from pocket sprung, orthopaedic to firm. Also they come in single, double and king size; check our mattress range page to see all that is available.

Can I only buy a small amount as a sample to start with?
We are happy to supply any number of mattresses to you whether it is a singe one or a full container.

I am not a trade customer, where can I buy this?
You can visit www.pinesolutions.co.uk who sell to retail customers.

Can you tell me more about your mattress springs?
Follow the link to see the page about internal spring workings.

What are the standard sizes for mattresses?
Sizes can vary from country to country. All our sizes are to UK standards, we have an international size guide you can see.

How should you care for a mattress?
Click to link to the page about caring for your mattress, there are plenty of tips for allergy and asthma sufferers too.

How do I know which mattress to buy?
There are many different types of mattress available, we have put together a buying guide so you can understand more about them.